Instead of giving a formal description, stating
and coining big- big terminologies, I prefer to describe the platform in the
language understandable by a coconut vendor right across the street or a kirana store end of the road. I prefer citing these two examples because there are
about 15,000,000 mom and pop stores in India of which 92% are unorganized
players completely untapped by digital technologies.
So the case of a coconut vendor goes like this.
When he sets up his cart across the street, he follows the routine pattern of
attracting his customers. He puts up a board stating the price of the coconut.
While he waits for his customers, he is usually found watching videos over his
smartphone or listening to radio. All thanks to mobile companies, people in
India can afford a smartphone at a bare cost of Rs.3000. The vendor is aware of
the fact that during summers the demand for the coconuts will rise, while in
winters his sales would decrease. This is typically the way in India. While
India is going crazy with e-commerce and online shopping, how can a simple
coconut vendor on the street acquire new and more customers? He may register
his store presence in any of the business aggregator sites. But what about
marketing his product and engaging more customers?? Is it difficult? Yes?
I would
say, NO!
Now visualize these scenarios.
It is a rainy day and yeah! well imagined, the
roads are filled with mud-drenched rain water. You wouldn’t want to step out of
the house. That’s when you require something for the night’s dinner! This
happens very often! How many of you will have your local kirana store contact
number to request them to deliver the required stuff on urgent basis?
Its summer time, and you are travelling by road
with your kids at 8.30pm and you want to know the nearest restaurant or a dhaba
(road side food outlet) from your unknown location on a national highway. What
do you do? How would you come to know?
Personally, I love to shop. With many online
shopping apps it has quite become a habit to just browse through the categories
of my interest whether I buy them or not. Likewise, I pass by a clothing store
while in car. I don’t have time to park my vehicle and check out in-store
products. In today’s busy times, do we all get sufficient time to go out and
shop at leisure, trying out stuff, checking one store after another?!? Often it happens to
me that after checking out five different shops, I would prefer the one particular
product from the very first shop! I end up going all the way back to the very
first shop and buy the stuff. What did I lose? Well, hell of a time!! Is there
an alternative?
I say, YES.
Considering all the oddest of the emergency
situations or on-demand requirements, we bring to you an app that is
revolutionizing the way retail outlets do business. Since the recent
demonetization, India is more and more adapting to the digital payment
gateways. How about the other aspects of retail digital transformation? Are all
the players in retail, digital? Well, one can manage inventory. How about
marketing? What about customer acquisition? What about customer engagement?
What are the other options of digital marketing apart from Facebook for helping
small and medium retailers?
O2Onow implies Online to Offline where now signifies
the real time usage of the platform by all players in the retail ecosystem.
From producer, manufacturer to distributor to retailer to consumer to financier,
all have a significant role in the retail ecosystem.
O2Onow is a collective platform and a smart
city app to help MSME (micro, small and medium) stores to go digital. From the
perspective of the store, O2Onow enables an owner of the store to make real
time decisions for all his or her business needs. From increasing market
presence to customer engagement with the stores, O2Onow will enable an omni-channel experience for the growth of the business both for the stores and
the consumers.O2Onow establishes the link between ‘online discovery of
businesses’ and actual commerce in the physical world.
O2Onow is not about an “Online Store”. It is
about YOUR ‘Store Online” and all about your store.
As a consumer, I would love to know various
categories of stores near my house. I would be happy to know what the store’s
nearby offer. If interested, I would want to check out more of the stores
advertisements. Unlike, online shopping site, I would want to check out more
products from a specific store, and if possible cart them and pay online and
get my stuff delivered within an hour or so cos they are gonna be from my
neighbourhood stores and I know for sure that it’s not gonna take 3 to 4 days
to get my products delivered. I love having options. Who doesn’t!! What if I have the option of carting my products
from a store online, visit the store, and check the quality and feel of the
products (which is a must when I shop for electronics and expensive fashion
products). Once happy with the quality of goods, I pay and get my stuff!!
Yey..i might just end up asking for some customized discount from the store
keeper. Happy Me!!
Now let’s see what a store owner can do with
the platform. Firstly, he gets to take his store online. Hold on! Getting a store
online doesn’t mean you are digitizing the store! It takes round the clock
activities to get your store digitized. O2Onow, gets the store owner have the
control over managing his product listings online. He can reduce his offline
marketing costs and instead will have the authority to manage his store promotions,
offers, deals, discounts etc. online ensuring that his store presence and reach
increases in his own locality. He can avail the option of advertising his
store, new branch, new stock, etc. to make sure that his advertisement has a
wider reach online. Let’s take a real time case at this point. You want to
sell-off or clear any perishable products end of the day. What would you do?
You might want to consider a price drop for those products. How do you let maximum
people know of it? O2Onow, gives you the handy real-time updating, real-time
notifications support etc. Imagine him doing all of these and many more just from his smartphone!! Now, we are talking digital! isn't it?
O2Onow, lets anything and everything about your
store be managed, advertised, marketed and connected to the consumer in need!!
That’s O2Onow for your store and for your
consumer!!
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